Warranty Policy

Warranty Policy

Warranty Policy

Last Updated: 03/03/2026

🛡️ Warranty Coverage

  • 7 Days Testing Warranty from the date of delivery
  • 6 Months Replacement Warranty
  • Warranty is applicable only for manufacturing defects
  • Warranty support is provided strictly in the form of replacement only

✅ What Is Covered Under Warranty

  • Product stops working during the warranty period
  • Internal manufacturing defect confirmed
  • No signs of physical or external damage
  • Issue verified through photos and short video

❌ What Is NOT Covered Under Warranty

  • Physical damage (cut, burn, bend, broken connector, water damage)
  • Damage due to improper installation or misuse
  • Use in weddings, functions, events, or temporary setups
  • Outdoor use for products meant for indoor use
  • Normal wear and tear
  • Product repaired or altered by customer or third party
  • Electrical damage due to voltage fluctuation
  • Product used beyond intended purpose

📌 Warranty Claim Process

  • Customer must raise warranty request within warranty period
  • Order ID is mandatory for claim
  • Clear product photos (both ends) required
  • Short video showing the issue must be provided
  • Claim will be processed after verification
Important:
Warranty claims without proper proof may be rejected. Company reserves the right to approve or reject any warranty claim after inspection and verification.
Warranty is limited to replacement only. No refund, return, or cash compensation is provided under warranty in any case.
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